Frequently Asked Question

How much is postage?

For convenience, we have a flat rate shipping cost across Australia.
$10 to VIC/NSW/QLD
$15 to WA/NT/TAS/SA
For orders outside of Australia, we will provide you with a quote before proceeding with your order.

Do you deliver outside of Australia?

Not at this time, within Australian only.

How should I store my chocolates?

Store in a cool, dry place. If the temperature exceeds 25 ℃,then it’s advisble to put the chocolate in the fridge. Opened chocolates should be stored in sealed container.

How will my chocolates arrive? What if it's really hot weather?

Your chocolate are carefully packed in polystyrene box and always arrive in there original top condition. We don’t send on very hot days.Your chocolate are guaranteed to arrive in pristine condition. Should there be anything that you are not satisfied with you may send the chocolates back and we will replace the product and refund your postal cost.

How long will the chocolates keep?

The chocolates have a shelf life of 8-16 weeks, depending n the flavour. They will very gradually loose some of that sharp fresh flavour over time, so eat them while fresh. During summer months.

Are any of your products nut-free?

We cannot guarantee absolute nut-free chocolates as there are nut products produced on the premises. Severe nut allergies are a serious concern and it’s better not to risk. Having said that, we do maintain procedures where nut products are produced, stored and packaged seperately to prevent cross contaimation.

Are any of your products gluten and dairy-free?

Yes, we do have many chocolates that are gluten-free.Please see our product range.

Are chocolates good for you?

Research has shown that dark chocolate consumed in small quantities may actually be good and even healthy for you. Scientists recently reported preliminary evidence that cocoa may keep high blood pressure down and release endorphins that make you feel more relaxed and happier.

Terms and Conditions

Flat Rate Shipping

$10 to VIC/NSW/QLD
$15 to WA/NT/TAS/SA

International Orders

Overseas orders please email for a quote. Min 7 bags

Minimum Orders

Please note that there is a minimum order of 4 bags for all transactions.